Collect the sources
Sourcing Agent collects information from your product catalog, technical documents, videos and forums, customer reviews and customer conversations.
Inside the AI Product Data Platform
Find the product details that decide a purchase.
The answers customers need before they buy are often scattered across technical documents, videos, forums, reviews and past customer questions.
Sourcing Agent pulls them together so Product Engine can suggest enrichments for your team to review.
- Product catalog, Technical documents, Videos and forums, Customer reviews, Customer conversations
- Sourcing Agent, Product Engine
- Suggestion
- Technical document: Bathroom wall tiles: yes
- Technical document: Inside a shower: no, direct contact with water
- Customer reviews: Prep: degrease, then sand lightly
From gaps to answers
Spot what's missing before it stalls a purchase.
Product Engine turns missing details, recurring objections and conflicting information into suggestions linked to their sources. Your team approves, edits or rejects each one in Merchant Console before it becomes part of your product knowledge.
Suggest the fix
Product Engine turns a missing detail or a recurring objection into a suggestion linked to its source.
You have the final say
Your team approves, edits or rejects each suggestion in Merchant Console before it's used anywhere.
The improvement loop
Turn customer questions into better product answers.
Customer conversations show you what's missing: the details, objections and comparisons that decide a purchase.
Querytail is designed to turn the conversations you authorize into suggested enrichments. Your team approves each one before any AI tool reuses it.
A new customer question
A suggested improvement
Your team's decision
After approvalKnowledge ready for Brand Agent, Brand Discovery and Brand Copilot
Next step
Help your customers choose with confidence.
Share your website and we'll tailor the conversation to your products and the questions your customers ask.